Data Policy - GDPR Compliance

Your data

As a family business, we fully respect your data and your right to privacy, which is why we promise never to sell your data

We only share it with companies and individuals necessary to provide the service(s) you request or provide necessary maintenance cover under your warranty or otherwise

Inquiries and Quotations

By requesting a Quotation online, in our showrooms or at home we require a limited amount of information in order to fulfill your request. In doing so, you are also consenting to your personal data being shared with third parties for the purposes of fulfilling these requirements

Personal data includes title, name, address, phone and email details

This data will be used to provide essential information and will be retained on files for the period which does not exceed 5 years, to facilities easy recall of your quotations for you on request. You can contact us at any time as request removal of this information

We do not sell, trade or share your data with outside companies other than for the purpose of providing the service or quotation you have requested

All initial data for the purpose of processing enquiries and quotations is held and operated for you by TheAndies.com and you can view their data policy and access a Data Request Form below. Only once you place an order this data is transferred to Heronhurst Window and Door Centre Limited for the purpose of fulfilling your order

Order and Contracts

By ordering and / or making an agreement, online, or in person or at home require a limited amount of information in order to fulfill your request and satisfying the requirements of your order. In doing so, you are also consenting to your personal data being shared with third parties for the purposes of fulfilling these requirements

Personal data includes title, name, address, phone and email details

This data will be used to provide essential documentation and will be retained on files for the lifetime of the guarantees and service provided under your Order or Contract

We do not sell, trade or share your data with outside companies other than for the purpose of providing the order you have placed

All Order and Contract Data is held by TheAndies.com and you can the request to view the data they hold on you or request your data's removal using the form here

We are ico. Information Commissioner's Office Registered

Ico. Registration Number ZB243857

Your right to view or remove your data

You have a right to see what data we hold on you, and ask for it to be removed if you so wish, providing it is not required to be held for legal obligations

Your Data Request