Your data
As a family business, we fully respect your data and your right to privacy, which is why we promise never to sell your data
We only share it with companies and individuals necessary to provide the service(s) you request or provide necessary maintenance cover under your warranty or otherwise
Inquiries and Quotations
By requesting a Quotation online, in our showrooms or at home we require a limited amount of information in order to fulfill your request. In doing so, you are also consenting to your personal data being shared with third parties for the purposes of fulfilling these requirements
Personal data includes title, name, address, phone and email details
This data will be used to provide essential information and will be retained on files for the period which does not exceed 5 years, to facilities easy recall of your quotations for you on request. You can contact us at any time as request removal of this information
We do not sell, trade or share your data with outside companies other than for the purpose of providing the service or quotation you have requested
All initial data for the purpose of processing enquiries and quotations is held and operated for you by TheAndies.com and you can view their data policy and access a Data Request Form below. Only once you place an order this data is transferred to Heronhurst Window and Door Centre Limited for the purpose of fulfilling your order
Order and Contracts
By ordering and / or making an agreement, online, or in person or at home require a limited amount of information in order to fulfill your request and satisfying the requirements of your order. In doing so, you are also consenting to your personal data being shared with third parties for the purposes of fulfilling these requirements
Personal data includes title, name, address, phone and email details
This data will be used to provide essential documentation and will be retained on files for the lifetime of the guarantees and service provided under your Order or Contract
We do not sell, trade or share your data with outside companies other than for the purpose of providing the order you have placed
All Order and Contract Data is held by TheAndies.com and you can the request to view the data they hold on you or request your data's removal using the form here
We are ico. Information Commissioner's Office Registered
Ico. Registration Number ZB243857
Your right to view or remove your data
You have a right to see what data we hold on you, and ask for it to be removed if you so wish, providing it is not required to be held for legal obligations